bcd44 Privacy Policy — Your Data, Explained

bcd44 uses the personal data it collects from you for the following purposes:

• Account creation and management — to register your account, verify your identity and age, manage your account settings, process deposits and withdrawals, and maintain accurate account records.
• Service delivery — to provide you with access to casino games, sports betting markets, live casino tables, crash games, promotional offers and all other features of the bcd44 platform.
• Legal and regulatory compliance — to comply with anti-money-laundering obligations, age verification requirements, responsible gaming obligations, and any other applicable legal or regulatory requirements.
• Security and fraud prevention — to detect, investigate and prevent fraudulent transactions, unauthorised account access, bonus abuse, money laundering and any other prohibited conduct as defined in our Terms & Conditions.
• Responsible gaming — to monitor gaming activity patterns for indicators of problem gambling, to apply responsible gaming tools where appropriate, and to contact players who may be showing signs of gambling-related harm.
• Marketing communications — to send you promotional offers, bonus notifications and platform news, but only where you have opted in to receive such communications. You may withdraw this consent at any time by contacting support or updating your notification preferences.

bcd44 processes your personal data on the following legal grounds:

• Contractual necessity — processing of identity data, contact data, financial data and gaming activity data is necessary to fulfil our contract with you (i.e., to provide you with access to the bcd44 platform and process your financial transactions).
• Legal obligation — processing necessary to comply with anti-money-laundering obligations, age verification requirements, tax record-keeping obligations and any other applicable law. This data will be processed and retained regardless of your consent preferences.
• Legitimate interests — processing of technical data and gaming activity data for security monitoring, fraud detection and platform improvement. bcd44's legitimate interest in operating a safe and reliable platform outweighs any privacy impact of this processing.
• Consent — processing for marketing communications purposes, where you have given explicit consent to receive such communications. This consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.

bcd44 does not sell, rent or trade your personal data to any third party. We share personal data with third parties only in the following limited circumstances:

• Technology and service providers — companies that provide platform infrastructure, payment processing, identity verification, game content (such as Pragmatic Play and Evolution Gaming), customer support tools, and security services, strictly for the purpose of enabling those services to function on the bcd44 platform. These providers are contractually bound to process your data only on bcd44's instructions and may not use it for any independent purpose.
• Legal authorities — where bcd44 is required by applicable law, court order or lawful regulatory authority to disclose personal data, we will comply. Where legally permitted to do so, we will notify you of such a disclosure request before complying.
• Anti-money-laundering authorities — transaction data and identity data may be shared with relevant financial intelligence authorities where bcd44 has a legal obligation to report suspicious transactions under applicable anti-money-laundering legislation.
• Business transfers — in the event of a merger, acquisition or sale of all or part of bcd44's business, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections.

bcd44 does not transfer your personal data outside Bangladesh to countries that do not provide an equivalent level of data protection, except where strictly necessary to deliver a service you have requested (for example, where a game provider's servers are located outside Bangladesh) and where appropriate contractual safeguards are in place.

bcd44 uses cookies and similar local storage technologies on its platform. Cookies are small text files placed on your device by your browser when you visit the bcd44 platform. We use the following types of cookies:

• Essential cookies — strictly necessary for the platform to function. These include session authentication cookies that keep you logged in during a session, security tokens, and cookies that remember your language preference. Essential cookies cannot be disabled without preventing you from using the platform.
• Analytics cookies — used to understand how users navigate the bcd44 platform, which pages are most visited, and where technical errors occur. This data is aggregated and anonymised and is used solely to improve the platform's performance and user experience.
• Preference cookies — cookies that remember your account preferences, such as display settings and notification choices, so you do not have to reconfigure them each time you visit.

You may control cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from accessing the bcd44 platform. Disabling analytics or preference cookies will not prevent access but may reduce the quality of your experience on the platform.

In relation to the personal data bcd44 holds about you, you have the following rights:

• Right of access — you have the right to request a copy of all personal data bcd44 holds about you, together with information about how it is being used. bcd44 will respond to access requests within 30 days.
• Right to rectification — if any personal data bcd44 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to erasure — you have the right to request that bcd44 delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing. This right is subject to applicable legal retention obligations that may require bcd44 to retain certain data regardless of your request.
• Right to restriction — you have the right to request that bcd44 restrict the processing of your personal data in certain circumstances, for example while a rectification request is under review.
• Right to data portability — you have the right to receive a copy of the personal data you have provided to bcd44 in a structured, machine-readable format, and to transmit that data to another service provider where technically feasible.
• Right to object — you have the right to object to processing of your personal data where that processing is based on bcd44's legitimate interests. You also have an unconditional right to object to processing for direct marketing purposes at any time.

To exercise any of the above rights, please contact bcd44 customer support at [email protected] with the subject line "Data Rights Request" and a description of the right you wish to exercise. bcd44 will respond within 30 days. We may need to verify your identity before processing your request.